Run.Secure.Innovate.
Corporate managed service provider · Since 2007
Managed Services, Cyber Security & Consultancy Services for Corporate Organizations.
We run your IT and networks around the clock, secure and audit them to international standards, and deliver cloud, software, connectivity and smart technology projects.
Industries we serve
Serving organizations that cannot afford downtime.
The same services, applied to the rules, risks and uptime needs of your sector.
Corporate & enterprise
Head offices and multi-site companies that need IT run reliably and securely.
Government
IT outsourcing, data center operations, national standards and smart city.
Telecom & ISPs
Network operations, NOC, PTA requirements and tower solar power.
Healthcare
Hospital IT, HIPAA and ADHICS compliance, remote patient monitoring.
Manufacturing
Plant IT and OT support, OT security, automation and machine vision.
Energy & utilities
Remote sites, satellite links, SCADA security, solar and smart metering.
Retail & FMCG
Store and warehouse IT, PCI DSS, analytics and energy savings.
Education
Campus IT management, data protection and smart campus.
Real estate
Site connectivity, surveillance, access audits and smart buildings.
Logistics
Fleet and depot IT, data protection and fleet IoT.
Hospitality
Hotel IT, guest Wi-Fi, PCI DSS and smart rooms.
NGOs & development
Low-cost IT management, donor data protection, solar for communities.
What we do
Run. Secure. Innovate.
Three core services under one accountable partner. Most clients start with one; many combine all three under a single agreement.
Run
Managed IT Services
We run your IT so your team can focus on the business.
- Complete IT outsourcing for a fixed monthly cost
- Resident engineers working at your premises
- Service desk and 24/7 network operations center
- Servers, networks, cloud and Microsoft 365 managed
Secure
Cyber Security Audit & Compliance
We secure your systems and get you audit-ready.
- Security audits and penetration testing
- ISO 27001, PCI DSS and SOC 2 readiness
- Regional compliance: NCA, UAE IA, GDPR and more
- 24/7 security operations center (SOC)
- Consultancy, policies and a virtual CISO
Innovate
Innovation & Smart Technology
Solar, automation, IoT and AI that cut costs and add capability.
- Solar, battery storage and EV charging
- Industrial automation, PLC and SCADA
- IoT sensors and smart buildings
- AI assistants and document automation
- Embedded systems, drones and robotics
All services
Everything we do in IT and telecom.
Sixteen service areas, delivered by our own engineers and our JV partners. Take one service, or combine several under one agreement.
Managed IT & Outsourcing
- Complete IT outsourcing
- Resident engineers on site
- IT staff augmentation
- Microsoft 365 & Google Workspace
- Backup & disaster recovery
- AMC & hardware maintenance
Service Desk & 24/7 NOC
- L1–L3 help desk
- Phone, email, chat & WhatsApp support
- 24/7 network and server monitoring
- Patch & update management
- ITIL incident & change management
- Monthly SLA reports
Cyber Security & SOC
- 24/7 SOC & SIEM monitoring
- Firewall & UTM management
- Endpoint protection (EDR)
- Email security & anti-phishing
- MFA, PAM & identity
- DDoS protection & WAF
Audit & Compliance
- Security audits & gap assessments
- Penetration testing (VAPT)
- ISO 27001, PCI DSS & SOC 2
- NCA, UAE IA, GDPR & PECA
- Business continuity & DR plans
- Security awareness training
Networks & Connectivity
- LAN/WAN design & build
- Structured cabling & fiber
- Enterprise Wi-Fi
- SD-WAN & VPN
- Point-to-point wireless links
- ISP & link management
Telecom, Towers & Satellite
- Tower & fiber rollout
- VSAT & satellite links
- Microwave links
- Telecom site power & solar
- IP exchange & SIP trunks
- Carrier & ISP services
IP Telephony & Collaboration
- IP PBX & VoIP
- Video conferencing rooms
- Microsoft Teams calling
- Call recording & IVR
- Meeting room audio-visual
- IP intercom
Data Centers & Infrastructure
- Data center design & build
- Server rooms & racks
- Servers & storage
- Virtualization (VMware, Hyper-V)
- UPS, cooling & power
- Data center operations
Cloud & Hosting · b2cloud.io
- Web hosting & VPS
- Dedicated servers & colocation
- Business email & domains
- Migration to AWS, Azure, Google Cloud
- ERP & application hosting
- Cloud backup
Software, ERP & Apps
- CyberERP
- Dynamics 365, SAP & Oracle
- Web & mobile apps
- Websites & e-commerce
- Integration & APIs
- DevOps & QA testing
IP Surveillance & Access Control
- IP CCTV & video analytics
- ANPR & people counting
- Access control & time attendance
- Central monitoring rooms
- Intrusion & alarm systems
- Smart city surveillance
AI, Data & Digitization
- AI assistants & chatbots
- Document AI & OCR
- Dashboards & business intelligence
- Document scanning & archives
- Workflow automation & RPA
- AI voice agents
IT Hardware & Licensing
- Laptops, desktops & printers
- Servers, storage & network gear
- Microsoft, Adobe & antivirus licenses
- License renewals & compliance
- IT asset management
- Warranty & repair
Contact Center & BPO
- Inbound & outbound call center
- Omnichannel customer support
- Help desk outsourcing
- Contact center software
- Call quality monitoring
- Back-office services
Solar & Clean Energy
- On-grid, off-grid & hybrid solar
- Battery storage
- Net metering
- EV charging
- Energy monitoring
- Operation & maintenance
Automation, IoT & Robotics
- PLC, SCADA & HMI
- MES & Industry 4.0
- Embedded systems & IoT
- Smart buildings & home automation
- Drones & robotics
- Health-tech & biotech R&D
Not sure which service you need? Describe the problem and we'll recommend the right one.
Ask an expertManaged IT service plans
Choose how much of your IT we take on.
Every plan includes monitoring, security patching and a monthly report. Each plan is quoted for your number of users and sites.
Essential
Remote support for small offices.
- Remote service desk (business hours)
- Monitoring and patching
- Backup checks
- Monthly report
Professional
Remote support plus scheduled visits for growing companies.
- Everything in Essential
- Scheduled onsite visits
- Hardware and network maintenance (AMC)
- Asset and license management
Enterprise
Complete IT outsourcing for corporate organizations.
- Your entire IT function, run by CyberCraft
- 24/7 monitoring and support
- Dedicated service manager
- Custom SLAs and monthly reviews
Resident Engineer
Engineers working full-time at your premises.
- Dedicated onsite engineers
- Backfill during leave
- Remote specialist escalation
- CyberCraft tools and processes
Compliance & audit
Audit-ready for the standards that apply where you operate.
An independent team audits your controls, reports risk-rated findings and helps you close every gap before the certification or regulator visit.
- ISO 27001
- ISO 27701
- ISO 22301
- ISO 20000
- PCI DSS
- SOC 2
- NIST CSF
- CIS Controls
- HIPAA
- PECA 2016
- PTA
- SECP
- NCA ECC
- KSA PDPL
- UAE IA
- DESC ISR
- ADHICS
- UAE PDPL
- Cyber Essentials
- UK GDPR
- GDPR
- NIS2
- PIPEDA
How we work
From first call to running service in 4 steps.
- Step 1
Assess
A free consultation and a review of your systems, risks and goals.
- Step 2
Propose
A clear written proposal with scope, service levels and cost.
- Step 3
Deliver
We take over, audit or build, with minimal disruption and full documentation.
- Step 4
Support
Monthly reviews, reports and continuous improvement.
Clients
Trusted by organizations in six countries
Corporate, government, healthcare, manufacturing, energy and hospitality organizations rely on CyberCraft to run and secure their IT.
"Every organization now asks two questions: is our technology secure, and can we prove it? We exist to answer both, and to put new technology to work for our clients."
Read the full message
Where we are
Headquartered in Lahore, with a presence in 6 countries.
Our Lahore delivery center runs the 24/7 NOC and SOC. Local teams and JV partners support clients in the Gulf, Europe and North America.
Lahore
Pakistan · Headquarters & delivery center
Managed IT, 24/7 NOC and SOC, audit team and innovation lab.
Dubai
United Arab Emirates · Middle East
Managed services, UAE IA and DESC compliance, smart solutions.
Riyadh
Saudi Arabia · Middle East
Managed IT, NCA compliance and energy projects.
London
United Kingdom · Europe
Managed services, Cyber Essentials, ISO 27001 and UK GDPR.
Prague
Czech Republic · Central Europe
Managed services, GDPR and NIS2 readiness, automation.
Toronto
Canada · North America
Managed services, PIPEDA and SOC 2 readiness.
Let's talk
Talk to us about your IT and security
Book a free consultation. We review your IT and security and reply with a clear proposal within one business day.