FAQ
Frequently asked questions
Quick answers about our services, standards and regions. Can't find yours? Ask us.
What does CyberCraft do?
CyberCraft is a corporate managed service provider. We run and support your IT (servers, networks, cloud, devices and users), audit and secure it against international and regional standards, and deliver innovation projects such as solar, automation and AI.
What is included in managed IT services?
A service desk for your users, 24/7 monitoring, patching and backups, network and cloud management, hardware maintenance and vendor management. You can also have resident engineers at your site, or hand over your entire IT function.
Can you audit systems you also manage for us?
Yes. When we both manage and audit a client's systems, the audit is performed by a separate team, and you can request third-party validation.
Which standards can you prepare us for?
International standards such as ISO 27001, PCI DSS and SOC 2, and regional frameworks including NCA ECC (Saudi Arabia), UAE IA and DESC (UAE), PECA and PTA (Pakistan), Cyber Essentials (UK), GDPR and NIS2 (EU) and PIPEDA (Canada).
Do you work outside Pakistan?
Yes. We have a presence in the UAE, Saudi Arabia, the United Kingdom, the Czech Republic and Canada, backed by our 24/7 operations center in Lahore.
How do we start?
Book a free consultation through the contact form or email info@cybercraft.biz. We review your setup and send a written proposal with scope, service levels and cost.
Let's talk
Talk to us about your IT and security
Book a free consultation. We review your IT and security and reply with a clear proposal within one business day.